Frequently Asked Questions

Yes, amendments and cancellations are allowed but must be processed during office hours only.

Standard Bookings: Cancellations are allowed up to 72 hours before your departure. With Cancellation Cover: Cancellations are allowed up to 24 hours before departure, but still only during office hours. Out-of-Office Requests: Any cancellation request made outside office hours will not be considered until the next working day.

Once your booking is complete, you will receive a confirmation email with all details, including parking provider contact information and instructions.

For urgent matters such as flight delays, parking delays, or car-related issues, please contact your parking provider directly. Their contact details will be in your booking confirmation email.

Refunds depend on whether you cancel within the allowed timeframe: 72 hours before departure (standard) or 24 hours before departure (with cancellation cover). Refund amounts may vary depending on the provider's terms and conditions.